Personalized e-mail |
Creating the email body
In the E-mail page, you can specify the body of an email. This body can contain any of the tags used for question piping, and those normally used in a response page.
The most useful tags for an e-mail are:
[/QuestionName] will be replaced with how the visitor answered this question.
For example, if a question "name" asks the visitor for their name,
then:
Dear [/name]:
will produce a personalized greeting.
[/ifresponded,QuestionName,Value] ... [/endifresponded] allows you to tailor
the e-mail content depending on how visitors answer a particular question. For
example, if visitors tell you how much TV they watch by using values 1,2,3,4,5
in question TV, you could give a warning to heavy TV users with:
[/ifresponded,TV,5] You may be watching too much TV! [/endifresponded]
Text between these tags can include other tags; this can also be used for quiz
responses, for example.
Sending the mail to visitors and to you
If you ask for visitor's names and e-mail addresses, use the following in
the To: field to e-mail them the personalized response, as well as to yourself:
[/name]<[/email]>,yourself@yourcompany.com
You can use these [/QuestionName] tags in the To, From, and Subject entries; you can send a copy to multiple recipients by separating their names in the To field with commas.
Pitfalls to avoid
Be sure that your Administrator has hooked up ViewsFlash to an SMTP server that
allows e-mail relaying, or all your e-mail responses will go nowhere.
A from-address and Subject are required so that the recipient can identify the e-mail's sender and content.
If you expect that a good part of your audience cannot read HTML mail, then create your template without HTML tags. Otherwise, use simple, lowest-common denominator HTML in your message.